Frequently Asked Questions

Answers to your most important questions

Can I access the database from different computers?
Can it be used by multiple users at the same time?
Can I use BOMIST offline?
How many Team Workspaces do I get with the TEAM plan?
How many team members can I have in a Team Workspace?
When downgrading from a paid plan, do I lose my data?
If I cancel a subscription, do I get a refund?
When cancelling a subscription, do I lose paid features immediately?
When changing between paid plans in the middle of a billing period, do I lose money?
Do you have a free trial?
Can I "pay-as-you-go"?
Having an issue with the app?
Make sure to check the Troubleshooting section.
Need help?

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